First, test whatever source component (device) you're using—such as a CD player, DVD/Blu-ray player, or turntable—with another working TV or set of speakers. If the device still doesn't play properly, then your problem is most likely with the device. Have you checked the fuse to see if it is good. you may just need to replace it. If you look in the owners manual it will show you where to find it. Anonymous Jul 29, 2011. I also have a ford freestar van with dvd player in it. It has apparently just quit working with a dvd inside as well. There is nothing in my manual about the system being in How to fix the DVD player when it reads "bad disc" upon loading a new DVD. 1 Answer. The van is new to me. Upon trying to play a DVD, the machine will allow the disc to load, it makes noises like it is trying to read the disc and the screen says "reading", but every time the machine One additional thought, check the fuse for the DVD player it may have blown, if the DVD player was working hard and drew too much current trying to eject that stuck DVD. Thats just to get the DVD back out. Barring defective DVD's, sounds like the DVD player has reached it's "end of life". 2021 Limited DVD Player Not Working. My 2021 Limited Ford Explorer came with headrest DVD player. It worked for a bit, but then one day the player would not eject the DVD, the screen went blank, and the buttons flash red. I can hear the DVD spinning around inside the player but nothing else happens. Bill MacLeod said: After removing the 4 screws, "pull down on the sides of the DVD player to disengage the clips from the bracket. Rotate the left side of the DVD player to the rear of the vehicle, then slide the player to the right to disengage the player from the mounting posts. Disconnect the electrical connector." The dealer has the IDS, not all diagnostic tools can check or communicate with the dvd player. Make sure fuse # XXXXX(15 amp) in the battery junction box(BJB) is good and tight in the BJB. It could be a bad connection, power,ground or CAN network issue for the dvd. If all the circuits are verified as good the dvd would need to be replaced. I did have concern about the shelf structure also. The TV/DVD combo is surprisingly light at only 6 lbs. So far, no bouncing at all. I did have the upper shelf structure removed for this install. The shelf do have two attachments at the center of the shelf. The aft center attachment only attaches to the headliner. 623. Location. Virginia. dnicholas47 said: New to me ‘15 Limited EL with the entertainment system. TV’s turned on at the dealer, but we didn’t have any discs and they claimed they didn’t either. Also the car didn’t come with remote or headphones so I had to order some. Took dealer at their word that the system worked. Solution. To start off with the troubleshooting process, you need to first remove the case of the CD player. Getting it out from the case is a quite cumbersome task that requires a lot of patience. You have to unscrew each of the screws carefully. Keep the screws in such a way that you can identify them when you are fixing the player back into mDPGhVo.